Career Opportunities
Are you ready to help your clients every day while also strengthening yourself and your career? If so, apply now to join the ECC team! We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, sex, status as a protected veteran or military, status as a qualified individual with a disability, pregnancy-related condition, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace and any other basis protected by federal, state or local laws.
Broadband Consultant
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The Broadband Consultant will utilize their experience, research, technical and communication skills to deliver solutions to clients. The Broadband Consultant works with the ECC team, elected officials, government entities, community leaders and businesses to identify and develop solutions focusing upon the availability, deployment, and adoption of broadband in communities.
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• Partner with and provide leadership to community leaders to identify issues with respect to broadband availability, adoption, and develop a vision with plans to resolve.
• Understand the various Broadband technologies and capable of explaining them to customers.
• Analyze Broadband programs.
• Develop and implement effective Broadband strategies and collaboration opportunities.
• Assist in development of a Statement of Work (SOW) for projects and deliver against SOW objectives.
• Support development of effective proposals and responses to RFP’s (Request for Proposals) as directed.
• Perform primary research including discussions, interviews and interactions with client, vendor, government, and other personnel as required.
• Effectively engage in secondary research including independent identification and validation of secondary research sources, such as publications, database stores, statistical abstracts, transcripts, referenced Internet sites, et al.
• Carry out quantitative research including data mining, data generation, creation of financial and operational models and performing value and risk analysis.
• Implement qualitative research including performing market research and collecting business (business, technology, government, regulatory) intelligence (Porter & Miller/Heiman experience preferred).
• Create, modify, and update ECC project plans as needed or required.
• Support the consolidation of the findings to (a) present to a client and (b) develop solutions as required.
• Work with local, state, and federal departments to identify, secure and manage grant & opportunities.
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• Accomplish all other duties and tasks as assigned.
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• Minimum BA/BS degree from an accredited university.
• A minimum of five (5) years of relevant experience in Broadband Development, grant and/or business plan development, high level business to business sales, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• PMI Project Management Certification, a plus.
• Valid driver’s license is required.
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Communications and Interpersonal Skills
• Outstanding listening skills.
• Exceptional written and verbal communication skills
• Demonstrated professionalism and courtesy when interacting with others.
Professional Skills
• Ability to be self-directed, think critically and be an independent contributor to the team.
• Aptitude to grasp new concepts and effectively produce results.
• Accomplished problem-solving skills with an analytical, innovative, and creative mindset.
Functional Skills
• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat and baseline Microsoft Windows file management components.
• Must have the ability to effectively use Internet browsers such as Edge, Chrome, or Firefox.
• Ability to manage multiple, concurrent projects with intermittent start-stops in a dynamic environment.
• Experience in and knowledgeable of the telecommunications and broadband industry.
Knowledge and Experience Base
• Understanding of the usage of key data focused technologies including networks, servers, SAAS, and serverless environments.
• Understanding of baseline financial components relative to non-residential entities including journal transactions, charts of accounts, and financial statements (including transaction flows).
• Proven relationship management skills and the ability to work with all levels of staff in the Company, as well as client representatives.
• Ability to handle confidential and time sensitive information with good judgment and discretion.
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• Experience working in Google Earth Pro.
• Experience working with project management software such as Smartsheets or MS Project. PMI Project Management Certification, a plus.
• Experience in working with GIS applications.
• Experience in primary and secondary research including baseline, competitive and other structured analysis environments.
• Experience with state and federal grant programs including application and award processes.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; lift and/or carry up to 15 pounds; speak; hear; see, and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $75,000 - $99,000
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Fiber and Broadband Account Executive
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The Fiber and Broadband Account Executive is responsible for forming and fostering strong relationships and navigating the hierarchy of customers organization to determine and work with the decision makers. This position will be responsible for covering the designated market area for achieving enterprise, and other telecom sales targets. This position is also responsible for identifying sales opportunities, qualifying leads, developing solutions, presenting proposals, negotiating contracts, and closing sales of dark fiber assets and other services based on your evaluation of the customer’s needs in a network planning and technical environment.
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This role can be based out of Erie County, NY or Penfield, NY. Account Executive will be expected to travel regionally in Western New York to meet with customers.
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Leadership
Provides technical, tactical, and strategic support for generating sales and ensure accuracy and professionalism.
Directs technical sales support team in developing solutions and presenting proposals to clients.
Provides expertise and community outreach to promote Community-wide Open Access Middle Mile Network and attract other telecom and broadband providers for advanced services and last mile FTTx opportunities.
Sales
Prospects and uncovers sales opportunities, qualifies new leads and develops effective strategies to achieve sales objectives.
Presents, proposes, negotiates, and closes new sales and contract renewals in accordance with standard operating procedures.
Negotiates Master Service Agreements with clients.
Develops accurate and compelling responses to Requests for Proposal (RFP) using the ECC RFP Response process as needed.
Works with both internal and customer engineering and operations teams to convey customer requirements, proposals, and project timing.
Based upon costs defined by the engineering and operations team, generate proposals that meet or exceed required sales metrics as defined by ECC and the Open Access Network (OAN).
Supports internal and customer engineering and operations teams while service is being turned up from an account management perspective as needed.
Prepares sales and funnel reports for ECC management on progress using sales tracking software (Pipedrive™).
Participates in Business Networking, EDA, IDA, Educational Institutions, Healthcare, and County/Town events.
Works with internal engineering, sales and operations teams to determine and provide the best solutions for the customers.
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Accomplishes all other duties and tasks as appropriately assigned or requested.
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A bachelor’s degree and a minimum of five (5) years of business-to-business telecommunications and/or broadband networks sales experience, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
Must have a vehicle with appropriate insurance coverage and valid driver’s license. Business mileage is a reimbursable expense.
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Proficient use of office Technology and equipment including Outlook, Word, Excel, PowerPoint, Pipedrive or other CRM apps, laptop/computer and smartphone.
Excellent presentation skills for both web and face-to-face meetings.
Knowledgeable about the telecommunications industry.
Strong verbal and written communication skills.
Excellent relationship management skills and the ability to work with all levels of staff in the Company, as well as client representatives.
Ability to handle confidential and time sensitive information with good judgment and discretion.
Ability to handle multiple tasks in a fast-paced environment.
Strong analytical and reasoning abilities, alertness and precision, good concentration, judgment, imagination, initiative, and patience.
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This role will have a base pay of $75,000 per year and will also be paid commissions on sales. Total compensation should be in the range of $110,000- $150,000 per year, but commissions are not capped and a high performer can earn much more.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required stand; walk; lift and/or carry up to 15 pounds; speak, hear and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires local travel and some overnight travel. Preferably the candidate will be a resident of Erie County.
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Technical Designer
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As a Technology Designer you are responsible for supporting Sr. Technology Consultants and/or Project Managers. As a member of the design team, you are responsible for system design, specification, and contract drawings. You perform field data collection and/or inspection to ensure installations adhere to design drawings and specifications. Experience in one or more of the following disciplines is required.
• Fiber and Copper Inside/Outside Plant (ISP/OSP) cabling infrastructure.
• LAN/WLAN/WAN networks.
• Data center infrastructure.
• Internet, broadband and telecom services.
• Unified communication systems.
• Building communication systems.
• Intrusion detection, access control, and video surveillance systems.
• Public address and mass notification systems.
• A/V systems.
• Cybersecurity.
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• Meet with clients to analyze needs and make recommendations.
• Forecast and plan workload of design team.
• Write proposals and establish project plan for assigned projects.
• Conduct site assessments to determine project scope and budgets.
• Develop cost estimates for assigned projects.
• Create construction documents including drawings and CSI division 27 & 28 specifications.
• Manage Bid/RFP development and administration for assigned projects.
• Manage the production of project deliverables within project budget and schedule.
• Write project status reports.
• Assist VP Consulting with staff development.
• Maintains relationships with existing clients and identifies potential new clients or markets.
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• Accomplishes all other duties and tasks as appropriately assigned.
• Must possess a valid driver’s license and have access to a personal, insured automobile for work related travel.
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• BS in IT, Telecom, Electrical Design, or related field.
• A minimum of two (3) years of experience working with communications or security systems, or an equivalent combination of related work experience, training and/or education is preferred.
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• Proficient in the production of 2D AutoCAD drawings.
• Proficient in the production of BIM models in Revit is desired.
• Proficient knowledge of Microsoft Office applications.
• Proficient use of computers and standard office equipment including telephone, printers, scanners, and plotters is required.
• Strong verbal and written communication skills are required.
• Technical writing.
• Knowledge of CSI Division 27 00 00 and 28 00 00 specifications.
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Preferred applicants will hold one or more of the following industry certifications.
• BICSI RCDD.
• Cisco CCENT, CCNA, CCDA, or equivalent manufacturer certification.
• ASIS APP, PSP.
• Project Management Institute PMP.
• AVIXA CTS, CTS-D.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; lift and/or carry up to 15 pounds; speak; hear; see, and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $40,000 - $60,000
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Jr. OSP Designer
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This is an entry-level position where you will be building on your current knowledge to learn on the job. We’re looking for someone with a telecommunications background who has worked with fiber optic cabling, Outside Plant (OSP) construction and/or design for both aerial and underground cable placement with experience in FTTx deployments. Ideal candidate will have recently received RCCD certification or be willing to complete the RCDD certification program as an employee of ECC.
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• Working under the direct supervision of ECC’s RCDD staff
• Perform Site Assessments to determine project scope and budgets
• Designing outside plant network facilities
• Field audits of utility poles identifying service providers and cable types (e.g., CATV, COAX cable, Fiber cable, copper cable,), hardware, span lengths and attachment heights
• Records verification
• General documents preparation and data entry
• Creating work order construction prints
• Cable count re-arrangements
• Joint pole work
• Write reports
• Perform field site meets; meet with developers, customers, local agencies, and other utility providers
• Create designs and specifications
• AutoCAD & VISIO drawing production
• CSI Div. 270000 and 280000 specification production
• Project estimating
• Bid/RFP development and administration
• Construction (implementation) coordination and administration services
• Project management
• Assist Sr. Consultants with proposal development and project planning
• Work with all ECC staff, and directly with customer representative and contractors
• Work in a professional environment with internal and external customers
• Handle confidential and time sensitive information with good judgment and discretion
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• 2 + years of fiber optic cabling design experience
• Credential as an RCDD is preferred. A candidate that is on the certification path to obtain an RCDD will be considered.
• Entry level and new grads can be considered with applicable Internships, Co-Ops and/or field experience
• Field Installer experience is a plus
• Willing and able to travel as necessary for project requirements to include but not limited to project installation and start-up activities, client meetings, company sponsored meetings, trainings, industry related seminars, forums, or conventions, etc.
• Valid driver’s license is required.
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• Proficient knowledge of MS Visio, AutoCAD, Microsoft Office Suite.
• Familiarity with BICSI TDMM manuals, ANSI/TIA standards and current industry design practices is required
• Familiarity with the National Electrical Code (NFPA 70) is a plus
• Capable of reading and interpreting maps and construction drawings
• Must demonstrate accuracy and attention to detail
• Strong verbal and written communication skills
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; lift and/or carry up to 25 pounds; speak; hear; see, and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $50,000 - $70,000
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OSP Field Technician
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This is a position where you will be building on your current knowledge. We’re looking for someone with a telecommunications background who has worked with fiber optic cabling, Outside Plant (OSP) construction and/or design for both aerial and underground cable placement with experience in FTTx deployments.
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• Working under the direct supervision of ECC’s RCDD staff and management
• Perform Site Assessments to determine project scope and budgets
• Review and document outside plant network facilities
• Field audits of utility poles identifying service providers and cable types (e.g., CATV, COAX cable, Fiber cable, copper cable,), hardware, span lengths and attachment heights
• Records verification
• General documents preparation and data entry
• Creating work order construction prints
• Provide guidance and support to installation teams on best practices and quality assurance
• Cable count re-arrangements
• Joint pole work
• Write reports
• Perform field site meets; meet with developers, customers, local agencies, and other utility providers
• Conduct field inspections fiber optic installations to verify compliance with project requirements, industry standards, and safety regulations
• Review and confirm designs and specifications meet what is current or being installed in field
• AutoCAD & VISIO drawing production
• Project estimating
• Bid/RFP technical support, development and administration
• Construction (implementation) coordination and administration services
• Project management
• Assist Consultants with proposal development and project planning
• Work with all ECC staff, and directly with customer representatives and contractors
• Work in a professional environment with internal and external customers
• Handle confidential and time sensitive information with good judgment and discretion
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• 2 + years of fiber optic cabling OSP experience
• Credential as an RCDD is preferred. A candidate that is on the certification path to obtain an RCDD will be considered.
• New grads can be considered with applicable Internships, Co-Ops and/or field experience
• Field Installer experience is a plus
• Willing and able to travel as necessary for project requirements to include but not limited to project installation and start-up activities, client meetings, company sponsored meetings, trainings, industry related seminars, forums, or conventions, etc.
• Valid driver’s license is required.
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• Proficient knowledge of MS Visio, AutoCAD, Microsoft Office Suite.
• Familiarity with BICSI TDMM manuals, ANSI/TIA standards and current industry design practices is required
• Familiarity with the National Electrical Code (NFPA 70) is a plus
• Capable of reading and interpreting maps and construction drawings
• Must demonstrate accuracy and attention to detail
• Strong verbal and written communication skills
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required stand; walk; sit; lift and/or carry up to 25 pounds; stoop, kneel, crouch, or crawl; reach with arms or hands; speak; hear; and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is regularly exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions; risk of electrical shock; and work on public roadways.
This position requires regular local travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $60,000- $80,000
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Broadband Analyst - Make Ready & Permitting
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The Broadband Analyst Make Ready & Permitter is responsible for managing the flow of information between ECC, the utilities and the Department of Transportation (DOT). This position is vital to the overall success of any project by ensuring all steps of the project process are completed on schedule.
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• Submits maps and exhibits received by Designer to all utilities for Make Ready.
• Obtains price quotes for required electric Make Ready.
• Ensures that all payments are made to utilities for Make Ready.
• Tracks the Make Ready process to ensure work has been completed and licenses have been received for pole attachments.
• Submits permit applications to respective DOT, state, county or town.
• Ensures all payments for permit applications are made.
• Tracks the permit process to ensure that permits have been received, accepted and approved.
• Reviews pole attachment agreements.
• Requests and maintains a record of all required insurances.
• Reviews contractor applications for payment.
• Works with clients to ensure ECC and contractor invoicing is received, accepted and paid.
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• Accomplish all other duties and tasks as assigned.
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• High School Diploma or equivalent and a minimum of 10 years on-the-job or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• Experience with NYSEG and National Grid Make Ready process a plus.
• A valid driver’s license is required.
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• Proficient knowledge of Microsoft Office Suite.
• Project Management skills, tracking and analysis.
• Ability to manage multiple projects simultaneously.
• Strong business acumen.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; lift and/or carry up to 15 pounds; stoop, kneel, crouch, or crawl; reach with arms or hands; speak; hear; and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $65,000 - $80,000
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