Career Opportunities
Are you ready to help your clients every day while also strengthening yourself and your career? If so, apply now to join the ECC team! We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, sex, status as a protected veteran or military, status as a qualified individual with a disability, pregnancy-related condition, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace and any other basis protected by federal, state or local laws.
Broadband Consultant
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The Broadband Consultant will utilize their experience, research, technical and communication skills to deliver solutions to clients. The Broadband Consultant works with the ECC team, elected officials, government entities, community leaders and businesses to identify and develop solutions focusing upon the availability, deployment, and adoption of broadband in communities.
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• Partner with and provide leadership to community leaders to identify issues with respect to broadband availability, adoption, and develop a vision with plans to resolve.
• Understand the various Broadband technologies and capable of explaining them to customers.
• Analyze Broadband programs.
• Develop and implement effective Broadband strategies and collaboration opportunities.
• Assist in development of a Statement of Work (SOW) for projects and deliver against SOW objectives.
• Support development of effective proposals and responses to RFP’s (Request for Proposals) as directed.
• Perform primary research including discussions, interviews and interactions with client, vendor, government, and other personnel as required.
• Effectively engage in secondary research including independent identification and validation of secondary research sources, such as publications, database stores, statistical abstracts, transcripts, referenced Internet sites, et al.
• Carry out quantitative research including data mining, data generation, creation of financial and operational models and performing value and risk analysis.
• Implement qualitative research including performing market research and collecting business (business, technology, government, regulatory) intelligence (Porter & Miller/Heiman experience preferred).
• Create, modify, and update ECC project plans as needed or required.
• Support the consolidation of the findings to (a) present to a client and (b) develop solutions as required.
• Work with local, state, and federal departments to identify, secure and manage grant & opportunities.
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• Accomplish all other duties and tasks as assigned.
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• Minimum BA/BS degree from an accredited university.
• A minimum of five (5) years of relevant experience in Broadband Development, grant and/or business plan development, high level business to business sales, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• PMI Project Management Certification, a plus.
• Valid driver’s license is required.
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Communications and Interpersonal Skills
• Outstanding listening skills.
• Exceptional written and verbal communication skills
• Demonstrated professionalism and courtesy when interacting with others.
Professional Skills
• Ability to be self-directed, think critically and be an independent contributor to the team.
• Aptitude to grasp new concepts and effectively produce results.
• Accomplished problem-solving skills with an analytical, innovative, and creative mindset.
Functional Skills
• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat and baseline Microsoft Windows file management components.
• Must have the ability to effectively use Internet browsers such as Edge, Chrome, or Firefox.
• Ability to manage multiple, concurrent projects with intermittent start-stops in a dynamic environment.
• Experience in and knowledgeable of the telecommunications and broadband industry.
Knowledge and Experience Base
• Understanding of the usage of key data focused technologies including networks, servers, SAAS, and serverless environments.
• Understanding of baseline financial components relative to non-residential entities including journal transactions, charts of accounts, and financial statements (including transaction flows).
• Proven relationship management skills and the ability to work with all levels of staff in the Company, as well as client representatives.
• Ability to handle confidential and time sensitive information with good judgment and discretion.
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• Experience working in Google Earth Pro.
• Experience working with project management software such as Smartsheets or MS Project. PMI Project Management Certification, a plus.
• Experience in working with GIS applications.
• Experience in primary and secondary research including baseline, competitive and other structured analysis environments.
• Experience with state and federal grant programs including application and award processes.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; lift and/or carry up to 15 pounds; speak; hear; see, and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $75,000 - $99,000
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Account Executive - Fiber Network and Data Services Sales
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The Account Executive will be responsible for managing a portfolio of assigned accounts while actively identifying and pursuing new business opportunities. This role focuses on selling dark fiber and, where applicable, lit data services to clients in government, education, healthcare, and enterprise sectors. Success in this position requires both relationship management and proactive outreach to uncover and develop new revenue streams. The AE will own the full sales process, building strategic relationships, managing pipelines, and closing deals—to grow existing business and bring new clients into the fold.
In addition to sales responsibilities, the role includes a consultative component—working closely with prospects and internal teams to support high-level network design discussions. Account Executives will be expected to develop detailed proposals and route plans using tools such as Google Earth and Microsoft Excel, translating customer needs into viable, cost-effective network solutions.
This is a strategic role that demands technical curiosity, attention to detail, and the ability to communicate complex solutions in a clear, customer-focused manner.
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Negotiate and close as many sales opportunities as possible.
Develop and maintain relationships with both assigned accounts and new prospects across the government, education, healthcare, and enterprise sectors
Engage potential clients to understand their needs, align solutions with their objectives, and address objections throughout the sales process
Identify and pursue new business opportunities while managing and expanding existing customer relationships
Prospect and uncover sales opportunities, qualify new leads and develop effective strategies to achieve sales objectives.
Presents, proposes, negotiates, and closes new sales and contract renewals in accordance with standard operating procedures.
Work with customers and internal teams to manage contract negotiations.
Respond to RFPs accurately and professionally using ECC’s established process and templates
Lead consultative sales discussions and collaborate with internal engineering teams on high-level network planning and solution development
Collaborate with internal teams to ensure proposed solutions are technically sound and aligned with customer requirements
Prepare and deliver tailored proposals and presentations to technical and non-technical stakeholders
Support internal and customer engineering and operations teams while service is being turned up from an account management perspective as needed.
Prepare sales and funnel reports for ECC management on progress using CRM software.
Develop a deep understanding of ECC Technologies' full portfolio of services and effectively recommend solutions that align with each customer’s specific needs and objectives.
Participate in Business Networking, EDA, IDA, Educational Institutions, Healthcare, and County/Town events.
Travel within the assigned territory (Western New York region) as needed to meet with customers and attend business development events
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Minimum of 5 years of experience in B2B sales, within telecom, data services or dark fiber sales, or related technology sectors
Proven success in both account management and new customer acquisition, with a consistent record of exceeding sales quotas
Experience selling to public sector and enterprise clients, including municipalities, schools, healthcare providers, and large businesses
Highly proficient in tools like Google Earth, Microsoft Excel, Microsoft Word and Microsoft Teams
Excellent written and verbal communication skills
Self-motivated, goal-oriented, and capable of working independently while coordinating with cross-functional teams
Bachelor’s degree in business, communications, engineering, or a related field—or equivalent work experience
Must have a vehicle with appropriate insurance coverage and valid driver’s license. Business mileage is a reimbursable expense.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required stand; walk; sit; stoop, kneel, crouch, or crawl; reach with arms or hands; speak; hear; and talk. Vision requirements include depth perception and color vision.
The noise level is generally quiet.
Pay Range: $60,000 - $85,000 plus commissions.
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Technical Designer
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As a Technology Designer you are responsible for supporting Sr. Technology Consultants and/or Project Managers. As a member of the design team, you are responsible for system design, specification, and contract drawings. You perform field data collection and/or inspection to ensure installations adhere to design drawings and specifications. Experience in one or more of the following disciplines is required.
• Fiber and Copper Inside/Outside Plant (ISP/OSP) cabling infrastructure.
• LAN/WLAN/WAN networks.
• Data center infrastructure.
• Internet, broadband and telecom services.
• Unified communication systems.
• Building communication systems.
• Intrusion detection, access control, and video surveillance systems.
• Public address and mass notification systems.
• A/V systems.
• Cybersecurity.
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• Meet with clients to analyze needs and make recommendations.
• Forecast and plan workload of design team.
• Write proposals and establish project plan for assigned projects.
• Conduct site assessments to determine project scope and budgets.
• Develop cost estimates for assigned projects.
• Create construction documents including drawings and CSI division 27 & 28 specifications.
• Manage Bid/RFP development and administration for assigned projects.
• Manage the production of project deliverables within project budget and schedule.
• Write project status reports.
• Assist VP Consulting with staff development.
• Maintains relationships with existing clients and identifies potential new clients or markets.
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• Accomplishes all other duties and tasks as appropriately assigned.
• Must possess a valid driver’s license and have access to a personal, insured automobile for work related travel.
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• BS in IT, Telecom, Electrical Design, or related field.
• A minimum of two (3) years of experience working with communications or security systems, or an equivalent combination of related work experience, training and/or education is preferred.
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• Proficient in the production of 2D AutoCAD drawings.
• Proficient in the production of BIM models in Revit is desired.
• Proficient knowledge of Microsoft Office applications.
• Proficient use of computers and standard office equipment including telephone, printers, scanners, and plotters is required.
• Strong verbal and written communication skills are required.
• Technical writing.
• Knowledge of CSI Division 27 00 00 and 28 00 00 specifications.
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Preferred applicants will hold one or more of the following industry certifications.
• BICSI RCDD.
• Cisco CCENT, CCNA, CCDA, or equivalent manufacturer certification.
• ASIS APP, PSP.
• Project Management Institute PMP.
• AVIXA CTS, CTS-D.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; lift and/or carry up to 15 pounds; speak; hear; see, and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $40,000 - $60,000
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Jr. OSP Designer
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This is an entry-level position where you will be building on your current knowledge to learn on the job. We’re looking for someone with a telecommunications background who has worked with fiber optic cabling, Outside Plant (OSP) construction and/or design for both aerial and underground cable placement with experience in FTTx deployments. Ideal candidate will have recently received RCCD certification or be willing to complete the RCDD certification program as an employee of ECC.
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• Working under the direct supervision of ECC’s RCDD staff
• Perform Site Assessments to determine project scope and budgets
• Designing outside plant network facilities
• Field audits of utility poles identifying service providers and cable types (e.g., CATV, COAX cable, Fiber cable, copper cable,), hardware, span lengths and attachment heights
• Records verification
• General documents preparation and data entry
• Creating work order construction prints
• Cable count re-arrangements
• Joint pole work
• Write reports
• Perform field site meets; meet with developers, customers, local agencies, and other utility providers
• Create designs and specifications
• AutoCAD & VISIO drawing production
• CSI Div. 270000 and 280000 specification production
• Project estimating
• Bid/RFP development and administration
• Construction (implementation) coordination and administration services
• Project management
• Assist Sr. Consultants with proposal development and project planning
• Work with all ECC staff, and directly with customer representative and contractors
• Work in a professional environment with internal and external customers
• Handle confidential and time sensitive information with good judgment and discretion
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• 2 + years of fiber optic cabling design experience
• Credential as an RCDD is preferred. A candidate that is on the certification path to obtain an RCDD will be considered.
• Entry level and new grads can be considered with applicable Internships, Co-Ops and/or field experience
• Field Installer experience is a plus
• Willing and able to travel as necessary for project requirements to include but not limited to project installation and start-up activities, client meetings, company sponsored meetings, trainings, industry related seminars, forums, or conventions, etc.
• Valid driver’s license is required.
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• Proficient knowledge of MS Visio, AutoCAD, Microsoft Office Suite.
• Familiarity with BICSI TDMM manuals, ANSI/TIA standards and current industry design practices is required
• Familiarity with the National Electrical Code (NFPA 70) is a plus
• Capable of reading and interpreting maps and construction drawings
• Must demonstrate accuracy and attention to detail
• Strong verbal and written communication skills
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; lift and/or carry up to 25 pounds; speak; hear; see, and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions, and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $50,000 - $70,000
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OSP Field Technician
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This is a position where you will be building on your current knowledge. We’re looking for someone with a telecommunications background who has worked with fiber optic cabling, Outside Plant (OSP) construction and/or design for both aerial and underground cable placement with experience in FTTx deployments.
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• Working under the direct supervision of ECC’s RCDD staff and management
• Perform Site Assessments to determine project scope and budgets
• Review and document outside plant network facilities
• Field audits of utility poles identifying service providers and cable types (e.g., CATV, COAX cable, Fiber cable, copper cable,), hardware, span lengths and attachment heights
• Records verification
• General documents preparation and data entry
• Creating work order construction prints
• Provide guidance and support to installation teams on best practices and quality assurance
• Cable count re-arrangements
• Joint pole work
• Write reports
• Perform field site meets; meet with developers, customers, local agencies, and other utility providers
• Conduct field inspections fiber optic installations to verify compliance with project requirements, industry standards, and safety regulations
• Review and confirm designs and specifications meet what is current or being installed in field
• AutoCAD & VISIO drawing production
• Project estimating
• Bid/RFP technical support, development and administration
• Construction (implementation) coordination and administration services
• Project management
• Assist Consultants with proposal development and project planning
• Work with all ECC staff, and directly with customer representatives and contractors
• Work in a professional environment with internal and external customers
• Handle confidential and time sensitive information with good judgment and discretion
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• 2 + years of fiber optic cabling OSP experience
• Credential as an RCDD is preferred. A candidate that is on the certification path to obtain an RCDD will be considered.
• New grads can be considered with applicable Internships, Co-Ops and/or field experience
• Field Installer experience is a plus
• Willing and able to travel as necessary for project requirements to include but not limited to project installation and start-up activities, client meetings, company sponsored meetings, trainings, industry related seminars, forums, or conventions, etc.
• Valid driver’s license is required.
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• Proficient knowledge of MS Visio, AutoCAD, Microsoft Office Suite.
• Familiarity with BICSI TDMM manuals, ANSI/TIA standards and current industry design practices is required
• Familiarity with the National Electrical Code (NFPA 70) is a plus
• Capable of reading and interpreting maps and construction drawings
• Must demonstrate accuracy and attention to detail
• Strong verbal and written communication skills
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required stand; walk; sit; lift and/or carry up to 25 pounds; stoop, kneel, crouch, or crawl; reach with arms or hands; speak; hear; and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is regularly exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions; risk of electrical shock; and work on public roadways.
This position requires regular local travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $60,000- $80,000
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Jr. Broadband Support Specialist
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The Jr. Support Specialist is responsible for supporting several Managers with all clerical aspects of the Project Management lifecycle, Client calls, report updating and maintaining in addition to the Make Ready process. They will perform data entry, permitting, agreements and any other support necessary for the make ready process.
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Attend client/customer calls to take notes that may later be populated into tracking spreadsheet or tracking systems.
Assist Director of Broadband on daily assigned task for project status.
Act as liaison to internal and external departments for information and updates on projects.
Developing, implementing, and evaluating programs & projects, coordinating project activities, collaborating with project team members.
Developing measurable project goals and objectives, and monitoring progress toward achievement.
Track benchmarks and other critical information to ensure projects timelines are met.
Prepare communications, such as memos, emails, reports, and other correspondence
Write and edit documents from letters to reports
Tracks the Make Ready process to ensure work has been completed and licenses have been received for pole attachments.
Effectively communicating with stakeholders
Facilitate meetings, contribute to planning and decision making, coordinate project resources and liaise with project stakeholders to collect and disseminate project information.
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• Submits maps and exhibits received by Designer to all utilities for Make Ready.
• Obtains price quotes for required electric & ensures that all payments are made to utilities for Make Ready.
• Submits permit applications to respective DOT, State, County, or Town.
• Reviews pole attachment agreements.
• Requests and maintains a record of all required insurances.
• Reviews contractor applications for payment.
• Works with clients to ensure ECC and contractor invoicing is received, accepted, and paid.
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• Associates degree, and a minimum of two (2) years of customer support experience, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job as required
• A valid driver’s license is required.
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• Proficient knowledge of Microsoft Office Suite.
• Project Management skills, tracking, and analysis.
• Ability to manage multiple projects simultaneously.
• Strong business acumen.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; lift and/or carry up to 15 pounds; stoop, kneel, crouch, or crawl; reach with arms or hands; speak; hear; and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $58,000- $68,000
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Grant/Proposal Writer
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The Grant/Proposal Writer is a key member of ECC Technologies’ consulting organization.This Grant/Proposal Writer will utilize their experience, research, communications, and detailed writing skills to deliver effective proposals and responses to RFP’s (Request for Proposals) as directed with solutions to clients. The Grant/Proposal Writer will be responsible to study and understand the history, structure, objectives, programs, and financial need of the ECC Technologies organization and using those items with persuasive language to respond to ECC teams and client’s request. The Grant/Proposal Writer shall also create, write, and edit reports for clients, as well as work with clients on any revisions to reports, as needed.
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• Partner with ECC teammates to identify issues with respect to broadband and develop a vision with detailed plans to resolve.
• Gather and then conceptualize the written response for guidance to community leaders to identify issues with respect to broadband availability and adoption.
• Ability to communicate both written and verbally broadband strategies and collaboration opportunities.
• Draft proposals and supporting documents based on requirements of the organization.
• Define objectives and tasks required to deliver against a statement of work for a client.
• Close new consulting engagements and contracts in accordance with standard operating procedures including the creation of timely and effective proposals and responses to RFP’s (Request for Proposals) to achieve revenue targets.
• Construct straightforward statements of work defining the scope of work for each respective project.
• Perform primary research including discussions, interviews and interactions with clients, vendor, government, and other personnel as required.
• Effectively engage in secondary research including independent identification and validation of secondary research sources, such as publications, database stores, statistical abstracts, transcripts, referenced Internet sites, et al.
• Carry out quantitative research including data mining, data generation, creation of financial and operational models and performing value and risk analysis.
• Implement qualitative research including performing market research and collecting business (business, technology, government, regulatory) intelligence.
• Major focus to create, modify, and update ECC project plans.
• Collaborate with internal and external resources to deliver an implementation plan to the client per the statement of work.
• Ability to consolidate the findings to (a) present to a client and (b) develop solutions as required.
• Work with local, state, and federal departments to identify, secure and manage grant funding opportunities.
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• Participate in Business Networking, EDA, IDA and County/Town events.
• Provide strategic support to team members to ensure accuracy and professionalism.
• Accomplish all other duties and tasks as assigned.
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• Minimum bachelor’s degree in English, communications, or creative writing from an accredited university. (Master’s degree preferred)
• A minimum of three (3) years of relevant experience in Broadband strategies, grant development, business plan development and project management, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• PMI Project Management Certification, a plus.
• Professional or Advanced Writing certification, a plus.
• A valid driver’s license is required.
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• Outstanding listening skills.
• Exceptional written and verbal communication skills
• Excellent presentation and public speaking skills for both web and face-to-face meetings.
• Ability to be self-directed, think critically and be an independent contributor to the team.
• Display competent use of computers, smartphones, and standard office equipment.
• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat and baseline Microsoft Windows file management components.
• Must have the ability to effectively use Internet browsers such as Edge, Chrome, or Firefox.
• Strong project management skills.
• Significant experience in and knowledge of the telecommunications and broadband industry.
• Aptitude to grasp new concepts and effectively produce results.
• Accomplished problem-solving skills with an analytical, innovative, and creative mindset.
• Understanding of baseline financial components relative to non-residential entities including journal transactions, charts of accounts, and financial statements (including transaction flows).
• Capability to interact with other members of the ECC team.
• Ability to manage multiple, concurrent projects with multiple start-stops.
• Proven relationship management skills and the ability to work with all levels of staff in the company, as well as client representatives.
• Ability to handle confidential and time sensitive information with good judgment and discretion.
• Capable of handling multiple tasks in an extremely fast-paced environment.
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• Experience working in Google Earth Pro.
• Experience working with project management software such as Smartsheets or MS Project.
• Experience in primary and secondary research including baseline, competitive and other structured analysis environments.
• Experience with state and federal grant programs including application and award processes.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; lift and/or carry up to 15 pounds; stoop, kneel, crouch, or crawl; reach with arms or hands; speak; hear; and talk. Vision requirements include depth perception and color vision.
While performing this job, the employee is occasionally exposed to outdoor weather conditions, including extreme heat, cold and/or humid conditions and work on public roadways.
This position requires regular travel in the employee’s own automobile and occasional overnight travel.
Pay Range: $65,000 - $99,000
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