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RAPID CUSTOMER SUPPORT SERVICES
Support services are available 24 hours a day 7 days a week to respond to any connectivity issues. Hardware failures are replaced by 10AM the next business day. Secondary network connections are available if the facility needs a redundant network connection. Email notifications are also available if requested for your facilities IT staff or helpdesk in the event a service disruption is detected for longer than 5 minutes.
Business Hours Service M-F 8:00AM-5:00PM EST
Call 1-877-834-6646
After Hours Service
Call 1-800-641-3293
If you have any questions about the RAPID Network please contact:
info@ecctec.com
1-877-834-6646
ECC’s Health Care Consulting Services
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